FAQ

We ship all orders within 1 business day. Delivery time is typically 2-4 business days . Please note that slight delays may occur depending on the destination and logistics partner. However, we can say that this has not occurred yet.

We charge a flat rate of €4.95. This means that no matter how much you order, we don't charge any additional fees.

Yes! Once your package has been shipped, you will receive a tracking number that you can use to track the status of your delivery at any time.

If you are not home when the delivery is made, the courier will attempt to leave the package in a safe place or make another delivery attempt. You can also specify a preferred delivery date when you receive a shipping notification.

We ship to Germany, Austria and the Netherlands .

Yes! We package your plant with the utmost care. Your order will be shipped in a specially designed box for houseplants, featuring a protective cover and secured plants to ensure everything arrives safely and undamaged.

We do not currently offer express shipping, but we will endeavor to process and ship your order as quickly as possible.